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Sales Force CRM Online Training

Cloud Computing Fundamentals

  • Introduction to the Cloud Computing
  • Evolution of Cloud Computing
  • Comparisons with other computing techniques fetchers
  • Key characteristics of cloud computing
  • Advantages/Disadvantages
  • Classification of Cloud Computing
  1. Based on as a service model
    1. SAAS (Software as a service)
    2. PAAS (Platform as a service)
    3. IAAS (Infrastructure as a service
  2. Based on deployment or access model
    1. Public Cloud
    2. Private Cloud
    3. Hybrid Cloud

Sales Force CRM Concepts

  • What is CRM?
  • How CRM can help?
  • Sales force CRM Navigation terminology
  • Compare Salesforce.com CRM with other CRM products
  • Customization in sales force .com CRM
  • Introduction to sales force CRM Setup tool
  1. Personal Setup
  2. App Setup
  3. Admin Setup

Salesforce.Com Cloud Overview

  • Sales Cloud
  • Service Cloud
  • Collaboration Cloud

Project Development Life Cycle

Sales Force Editions

Apex Data Loader

Organization Administration

  • Set your organization’s language & locale
  • Manage currency

Customization

  • Create custom profiles & custom fields
  • Define dependent pick list
  • Customize lookup fields
  • Customize validation & formulas
  • Customize page layouts
  • Customize standard related lists
  • Use field-level security

Workflow

    • Define workflow
    • Set up workflow rules
    • Set up workflow tasks & alerts

Workflow Approvals

    • Plan approvals using workflow
    • Use the approval wizard – standard vs. jump start
    • Create workflow approvals
    • Create & Manager Users
    • Set organization-wide defaults
    • Learn about record accessed
    • Create the role hierarchy
    • Learn about role transfer & mass Transfer functionality
    • Profiles, Login History

Data Utilities

    • Importing overview
    • Learn about import solutions & Custom Object records using the data loader
    • User mass delete

Extending Salesforce CRM

    • Learn about custom objects
    • Learn about custom tabs
    • Learn about custom web tabs

The Appexchnage

    • The AppExchange
    • Install an app
    • Delete an app

Visual Force

    • Introduction and Tools
    • Purpose of Visualfoce
    • MVC Architecture

Controllers

    • Variables and Formulas
    • Standard Controllers and Standard List Controllers
    • Custom Controllers and Controller Extensions
    • Using static resources and custom components
    • Styling VF pages
    • Overriding buttons, links and tabs with VF
    • Using JavaScript in VF Pages
    • Advanced examples

APEX

    • Introduction to Apex
    • Pupose of Apex

APEX Fundamentals

    • Collections
    • Loops

Apex Scheduling

Objects And The Database

    • What is an sObject
    • SOQL and SOSL Queries

Real time roles in cloud computing:

1. Salesforce Administrator

2. Salesforce Developer

(so  YOU  can apply for job as a  ADMINISTRATOR or  DEVELOPER  if you  finish COURSE  here,   no worry   WE LL  MAKE  CV  WITH PROJECTS, MOCKINTERVIEWS)

1.Salesforce Administrator 

  1. CRM Overview & SaaS
  2. Salesforce Applications (Marketing, Sales, Service) Overview
  3. Configuration Basics Overview
    1. Application Elements Overview (Tabs, App, Links, HomePage Component)
    2. Salesforce Building Blocks Overview (Objects, Page Layouts, Related List, Fields, Buttons etc)
    3. Workflow Rules Overview
  4. Personal Customization (Password Reset, Login Access, Calendar Sharing etc)
  5. System Administration
    1. Roles
    2. Profiles
    3. User Setup
    4. Login History
    5. Queues
    6. Groups
  6. Advanced System Administration (Security Controls) 
    1. OWD
    2. Sharing Settings
    3. Password Policies
    4. Audit Trail
    5. Communication Templates
    6. Data Loader
    7. Mass Update/Transfer Records
    8. Storage Usage
    9. Monitoring Logs & Jobs
    10. Concluding Session with Q&A

2. Salesforce Developer - Configuration Track

  1. CRM Overview
  2. Salesforce Architecture (SaaS, PaaS, On Demand)
  3. Salesforce Applications (Marketing, Sales, Service) Overview
  4. Advanced Configuration
    1. Application Elements (Tabs, App, Links, HomePage Component)
    2. Salesforce Building Blocks & Configuration ( Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship fields, Lookup Master Detail, Cross Object, reference Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc )
    3. Workflow Rules & Approval Processes
    4. Time Dependent Workflows
  5. Personal Customization (Password Reset, Security Token Login Access, Calendar Sharing etc)
  6. System Administration Basics
    1. User Setup
    2. Login History
    3. Queues
    4. Groups
  7. Apex Development Basics
    1. Apex Classes
    2. Apex Triggers
    3. VF Pages
  8. Concluding Session with Q&A

3. Salesforce Developer - Customization Track

  1. CRM Overview 
  2. Salesforce Architecture (SaaS, PaaS, On Demand)
  3. Advanced Configuration
    1. Application Elements ( Tabs, App, Links, HomePage Component )
    2. Salesforce Building Blocks & Configuration ( Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship Fields, Lookup Master Detail, Cross Object Reference, Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc )
    3. Workflow Rules & Approval Processes
    4. Time Dependent Workflows
  4. Personal Customization ( Password Reset, Security Token Login Access, Calendar Sharing etc )
  5. Apex Development Building Blocks
    1. Apex Classes
    2. VF Pages
    3. Apex Trigger 
    4. SOQL 
    5. SOSL 
    6. Debugging 
    7. System Log
  1. Apex API Programming
    1. SOQL & SOSL
    2. Batch Apex
    3. Writing Apex Classes as Web Services
    4. Email API
  1. Visual Force Programming
    1. SOQL & SOSL
    2. Standard Controller
    3. Custom Controller
    4. List Controller
    5. Controller Extensions
  2. Apex Triggers
    1. Trigger Events
    2. Design Pattern
    3. Bulk Trigger

Address

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Hyderabad - 500 029

Phone     : 040- 6464 5154
Email      : info@careeronlinetrainings.com
Website : www.careeronlinetrainings.com

Skype ID : careeronlinetrainings

Testimonials

The course content was appropriate and useful. The online trainers were competent and useful. The best thing about the course was the young learner and learning Vs acquisition section.

The thing that the course needs improvement is the format of the assignment

Mohan Rao
Hyderabad.

I am Mushtak Shaik from Hyderabad. The course content was appropriate and useful. The online trainers were competent and useful.

The thing that the course needs improvement is the format of the assignment


Mushtak Shaik
Hyderabad.